Operations Manager

ABOUT THE OFFICE:The Mayors Office of Criminal Justice (MOCJ) advises the Mayor of the City of New York on criminal justice policy. MOCJ develops and implements strategies, with partners inside and outside government, to reduce crime and incarceration and to promote fairness and legitimacy. MOCJ works with law enforcement, city agencies, non-profits, foundations, and others to implement data-driven strategies that address current crime conditions, prevent offending, and build strong neighborhoods that ensure enduring safetyABOUT THE ROLE:Under the supervision of the Chief Operating Officer, the Operations Manager will support agencywide operational coordination, workflow management, project tracking, and executive follow-through across the Mayors Office of Criminal Justice.The Operations Manager will serve as a key support role within the Operations portfolio, helping translate executive priorities into clear action steps, timelines, communications, and deliverables. This position will support the Chief Operating Officer in maintaining visibility across operational workstreams and ensuring that assignments, decisions, and follow-up items move forward efficiently.The ideal candidate is highly organized, detail-oriented, responsive, and able to work across multiple teams in a fast-paced environment with shifting priorities. Job responsibilities include, but are not limited to:- Support the Chief Operating Officer in managing agencywide operational priorities, assignments, deadlines, and follow-up items- Prepare updates, summaries, and briefing materials for the Chief Operating Officer and agency leadership- Coordinate across internal teams to support timely completion of assigned tasks and operational priorities- Assist in monitoring compliance with internal procedures, deadlines, and documentation requirements- Serve as backup to the Operations Director by monitoring open action items, following up with responsible parties, and helping ensure continuity of work- Support Operations Director follow-up related to facilities, fleet, mailroom, records retention, travel coordination, and other agency operational areas- Support development and maintenance of standard operating procedures, internal guidance, workflow documents, and process maps- Support calendar coordination, executive task management, and administrative follow-up for the Chief Operating Officers operational portfolio- Ensure that action items from meetings are documented, assigned, tracked, and followed through to completion- Perform other duties as assigned**PLEASE SUBMIT YOUR RESUME AND COVER LETTER SPECIFIC TO THIS POSTION.