Sales Support Manager - Gas Services

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As one of the largest utility distribution organizations in America, we constantly strive to bring our best to our customers, suppliers, and fellow associates. Irby Utilities is uniquely positioned to provide dynamic solutions to essential utility services impacting our local and broader communities.

Job Summary

The Sales Support Manager is responsible for overseeing regional manufacturer roles by utilizing a variety of methods, including data aggregation, statistical analysis, and ongoing strategic negotiations with approved manufacturers. Based on varying requirements, this position will collaborate directly with clients, vendors and/or business leaders to identify analytical requirements and support marketing efforts. This role will report directly to the Director of Gas Services and will work closely with business leadership and Business Development Managers. Upon direction, this position will also interact with account and branch management across Irby.

Essential Duties & Responsibilities

• Establish and maintain manufacturer/vendor relations for Irby’s gas business across the US.
• Collaborate with key internal stakeholders to establish clear business needs, apply forward thinking skills to set long term strategies for Irby’s gas business.
• Support and implement manufacturer/vendor strategies within designated territories with direction from Gas Business Director, Regional Vice Presidents and District Managers.
• Master transactional sourcing activities.
• Create and maintain manufacturer/vendor quote databases comprised of company data within designated environment(s).
• Analyze large data sets, track trends, and extract actionable insights
• Publish detailed data and marketing reports regarding sales, historical demand and performance for key customers, manufacturers/vendors and sales management.
• Develop quantitative models to inform decision making.
• Evaluate and apply the concept of total cost of ownership (TCO).
• Maintain vendor quote accuracy in ERP system.
• Create and maintain key account contract files to develop manufacturer price change impact statements reflecting market activity and to support strategic initiatives. Actively focuses on maximizing contract values and tracks and reviews its benefits to the organization.
• Hold manufacturers/vendors accountable to perform at a high level and tracks their delivery performance using historical performance data and reviews quarterly with each business review (QBRs).
• Oversee product identification changes to ensure timely inventory depletion and replacement.
• Partner with Corporate Gas Buyers on various tactical procurement related activities.
• Collaborate with Inside Gas sales staff and operational managers across the organization.  
• Oversee the setup of new gas items and routinely perform data cleansing in accordance with established gas procedures and guidelines. 
• Work with account management to identify contract cost saving opportunities.
• Identify and implement margin improvement and product standardizations opportunities among customer contracts.
• Analyze ongoing business requirements across projects and business units.
• Provide support for Request for Proposal (RFP) pricing process.
• Perform database queries and configure the data in a format that Management can use to review vendor performance.
• Additional responsibilities as needed.

Minimum Qualifications

• Ability to collaborate and work as a team with individuals and groups across different internal departments and external customer/vendor dynamics to achieve results.
• Proficient in Microsoft Office Suite, such as Excel, Word, Teams, PowerPoint.
• Excellent written, verbal, presentation, and negotiation skills.

Preferred Qualifications

• Three to five years related experience and/or training; or equivalent combination of education and experience.
• Strong knowledge of utility vendor base both in product offering and applicable market position.
• Experience operating within the Eclipse ERP system and internal Irby reporting (Intranet and DSP).

Why work for Irby?

Irby Utilities is a crucial link in the distribution chain, connecting manufacturers to their customers in electrical power, natural gas, and broadband services. Our team delivers end-to-end solutions through logistical and operational support, sales and account management, project services, data analysis, and more. We firmly attribute our success to our people in each of these fields, and we are constantly advancing our skills and abilities.

Our Competitive Benefits?

401K Plan, Competitive Medical Plans (medical, dental, and vision), Paid Time Off, Paid Company Holidays, Floating Holiday, On Demand Pay, Flexible Spending Accounts (Health and Dependent Care), Employee Assistance Program, Tuition Reimbursement, Employee Discounts, Long-term and Short-term Disability, and Life Insurance.

About Irby

Irby is a leading fulfillment and solutions provider for utility and utility contracting marketplaces. Pairing nearly 100 years of utility experience with the industry’s top technologies and manufacturers, Irby is poised to provide innovative products and customized services to serve its nationwide client base best. Irby offers a complete portfolio to each of its core business segments: distribution, transmission, substation, generation, renewable energy, EPC, fiber/broadband communications, and gas. Visit irby.com for more.

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Equal Employment Opportunity Statement

Sonepar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, or any other categories protected by federal, state or local law.

Sonepar and our family of brands are committed to the full inclusion of all qualified individuals. In keeping with our commitment, we will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please call 843-745-2420 or email recruiting@sonepar-us.com.

To learn more, CLICK HERE: https://www.eeoc.gov/equal-employment-opportunity-laws